Change Starts Here
February 1, 2020 2025-10-28 12:27Change Starts Here
Change Starts Here: Four Key Stages of Success
Welcome to Glenn Hinds Motivation & Coaching Consultants Your journey with Motivational Interviewing (MI) begins here Thank you for visiting. Whether you are a commissioner exploring MI training for your workforce, or an individual practitioner seeking to develop your MI skills, you’ve come to the right place. This page outlines how we work, what you can expect, and the journey ahead.
Engaging
1. For Commissioners: Designing your MI training programme
We work with health, social care, education, youth work and criminal justice systems across the UK and Ireland to deliver evidence-informed MI training that aligns with local need and national frameworks.
Here’s how the process works:
Needs analysis
We start by understanding your service context, workforce profile, and strategic goals. This involves gathering current practice data, identifying gaps, and clarifying desired outcomes.Curriculum design
We design a tailored MI training programme aligned with standards such as Annex H – Standards of Service Delivery in Training (NI) and other sector-specific frameworks. Trainers’ diversity, intersectional considerations and real-world scenario design are integral parts.Material development & delivery coordination
We prepare participant workbooks, facilitator guides, case-studies, sector-specific scenarios, pre/post evaluation tools and mentoring plans. We coordinate logistics for delivery across Trust areas or organisations.Training delivery
Our delivery is trauma-informed, participative and aligned with best-practice MI-informed facilitation. We engage practitioners and managers with a blend of theory, skills practice, and peer learning.Evaluation & systemic impact measurement
We embed pre and post training feedback, follow-up mentoring, structured evaluation, and measurement of downstream effects (e.g., changes in practitioner confidence, client outcomes, system change). KPIs and reporting are designed with commissioners.Sustained support and embedding
We plan for embedding MI into routine service delivery. This may include follow-on coaching, peer-supervision groups, fidelity monitoring and mentoring to support sustainable change.
Why choose us?
With years of experience across mental health, substance misuse, tobacco cessation and social services, and a solid evidence-base from MI research (including my earlier work in Houston on MI as an adjunct to the Transtheoretical Model), we bring a rigorous, practical yet flexible approach.
Our focus is on workforce development, cross-sector collaboration and real-world impact.
Focussing
2 For Individual Practitioners & Leaders: Your MI learning journey
If you are a practitioner or manager seeking to enhance your MI competence, this is your roadmap:
Taster Workshop
A half-day or full-day workshop introducing MI spirit, core skills (open questions, affirmations, reflections, summaries) and how MI differs from directive approaches.Intermediate Skills Development
A second module builds on foundation skills. You will practise responding to ambivalence, planning for change, recognising sustain talk and working with discrepancy.Advanced Practice & Fidelity Feedback
In this stage you will engage in simulated conversations, receive feedback (including full MITI 4.2.1 coding and annotation if required), and develop reflexive competence in MI.Application in Practice
You apply MI in your day-to-day work, bring real-life case-studies into peer-supervision or mentoring sessions, and reflect on outcomes.Follow-up & Coaching
Ongoing support may include one-to-one coaching, peer-group supervision, refresher workshops or advanced electives (e.g., MI in youth work, MI in criminal justice, MI for smoking cessation).
Greater confidence in using MI with clients or service-users
Improved ability to navigate ambivalence and support behaviour change
A stronger theoretical and practical grasp of MI informed by best-practice research
A community of practice for ongoing learning and support
Evoking
3 Draw out motivation for change
Motivation already exists within people. The skill lies in bringing it to the surface. Through practice, feedback and reflective learning, practitioners become confident in evoking change talk and responding effectively to ambivalence.
For commissioners: We design realistic sector-specific scenarios that reflect your clients’ needs.
For participants: You practise MI skills that enhance confidence, autonomy and personal agency in those you support.
We look forward to supporting your journey in applying Motivational Interviewing to make a positive difference in your service or practice.
Planning
4 Prepare for action and sustained progress
When commitment is strong, planning helps translate motivation into real-world steps. We support practitioners and organisations in embedding MI into everyday practice and longer-term systems of care.
For commissioners: We provide evaluation plans, mentoring and sustainability options.
For participants: You learn to guide change planning while keeping ownership and decision-making with the client.
Succeed with MaxCoach
Frequently asked questions
How to register online?
Enrolling in an online class is easy. At MaxCoach, we serve several categories of online learners. Select the student category that you identify with to get started.
How do I customize my account?
In order to customize your account’s information, just log in with the provided passcode and change the info.
How do you process my information?
Your data will be kept private and secure on our database. No illegal use without prior notice.
How do I contact support?
You can contact our help center or any contact method (phone call, email or appear at our office) to get help.
How to cancel my membership?
You just need to submit a membership termination request, we’ll proceed within 24 hours.
How can I get a discount?
Learners can get a discount by coupon or voucher. If you have one, fill in the code box before making any payment.